A word to the wise, your hot cross lemony buns are divine but sort your cyber defences quickly!
Marks and Spencer’s recent cyber-attack reminds us of a hard truth, it’s not just about the breach, it’s about how you communicate afterwards. Let’s face it, crisis communications is really emotional for everyone. As we all know, in a crisis, silence damages trust faster than hackers do. The silence at Marks went on far too...











